Refund & Cancellation Policy

Last updated: July 10, 2026

We want Albusto to earn your business every month — so we keep leaving as easy as joining.

Cancelling your subscription

You can cancel at any time, for any reason, in Settings → Billing inside the app or by emailing support@albusto.com from your account email. There are no long-term contracts, minimum terms or cancellation fees. After cancellation your account stays available in read-only mode for 30 days so you can export your data.

Refunds

• Mid-cycle cancellation: if you cancel a paid monthly plan before the end of a billing period, we will refund the unused portion of that month's subscription fee on a pro-rata basis, to the original payment method.
• Metered usage (call minutes, text messages) that you have already consumed is not refundable.
• Billing errors: if we ever charge you incorrectly, we will refund the difference in full — just tell us.
• Service issues: if a prolonged outage on our side materially prevented you from using the Service, contact us and we will credit or refund the affected period.

How refunds are issued

Refunds are processed through Stripe to the original payment method, normally within 5–10 business days of approval. We respond to all refund requests within 2 business days.

Questions

ABC Homes LLC (Albusto) · Boston, Massachusetts, USA · support@albusto.com